Tool

Online Reputation Management (ORM)

Monitor brand mentions, Reddit conversations, reviews, and reputation signals from one workflow. Organize important conversations and response tasks so reputation work does not stay on someone’s daily to-do list.

What Can You Automate?

Turn repetitive reputation monitoring and response tasks into organized workflows.

  • Reddit Monitoring

    Track relevant brand conversations without checking Reddit manually throughout the day.

  • Review Tracking

    Collect and organize new review activity so important feedback does not get missed.

  • Brand Mention Alerts

    Trigger alerts when selected brand, product, or reputation terms appear in monitored sources.

  • Review Response Workflows

    Route reviews and reputation issues to the right person for review, approval, or response.

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How It Works

Monitor the conversations and reviews that affect your brand, identify important reputation signals, and route the right actions to your team.

Step 1

Monitor

Step 1
Track Reddit conversations, brand mentions, reviews, and other reputation signals.
Step 2

Analyze

Step 2
Review important mentions, feedback, ratings, and sentiment so your team can see what needs attention.
Step 3

Respond

Step 3
Organize response workflows and route important reputation tasks to the right person or action.

Features

Key Features

Everything you need to monitor online conversations and keep reputation work organized.

  • Reddit Monitoring

    Track relevant Reddit posts and conversations where your brand is mentioned.

  • Review Monitoring

    Keep track of new customer reviews and ratings across supported review sources.

  • Brand Mention Tracking

    Monitor mentions of your business, products, services, or selected terms.

  • Sentiment Analysis

    Identify positive, neutral, and negative reputation signals across monitored conversations.

  • Response Workflows

    Route important mentions and reviews into organized response tasks.

  • Reputation Alerts

    Receive alerts when selected mentions, reviews, or reputation events need attention.

Frequently Asked Questions

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What is online reputation management?

Online reputation management is the process of monitoring and managing how a business is discussed and perceived across online channels such as search results, review sites, social platforms, forums, and Reddit.

What does an online reputation management tool monitor?

It can monitor brand mentions, customer reviews, Reddit conversations, selected keywords, sentiment signals, and other reputation events across supported sources.

Can the tool monitor Reddit and online reviews?

Yes. The ORM workflow is designed around Reddit conversations and review activity, with monitoring and response workflows organized around the signals that need attention.

Can reputation monitoring and response workflows be automated?

Yes. Monitoring, alerts, routing, and repeatable response tasks can be placed into workflows while keeping human review for sensitive or high-risk responses.

Let’s Talk

Ready to Take Control of Your Online Reputation?

Tell us where brand monitoring, review tracking, or reputation response is still handled manually. We’ll show you which parts can become a practical monitoring and response workflow.